Civil Rights Policy/Non Discrimination Statement

Lawrence County Department of Job & Family Services does not discriminate against anyone on the basis of their status in a protected class, race, color, national origin, disability, age, gender and religion.

Any employee observing an activity which may be construed as discriminatory shall promptly report the incident, situation or procedure to the Agency Civil Rights Officer. Any complaint alleging a discriminatory act in any action taken by the agency or an agency employee in their role as a Job & Family Services employee, or the Agency in its role as an employer, shall be promptly forwarded to the appropriate party.

Program Eligibility Requirements
It should be noted that some programs and services that we administer have age, disability or veteran status requirements that are mandated by law. We must follow these legal guidelines in determining whether or not someone can receive or participate in a program or service. For example, to receive Medicaid for the Aged, an individual must meet specific age guidelines.

Interpreter & Translation Services
The agency uses Language Line Services to provide free interpreter services to persons with Limited English Proficiency (LEP) to facilitate their communication with agency staff. We can also provide free translation of agency forms and letters into a customer's native language.

For our hearing impaired customers, we will arrange for free sign-language interpreter services for interviews and other interactions with agency staff or free use of our TTY telephone services.

Customer Civil Rights Complaints Customers who feel that they have been discriminated against based on their status in one of the protected classes may file a complaint at any time with any of the following:

Lawrence County Department of Job & Family Services
Civil Rights Coordinator
1100 South 7th Street
P. O. Box 539
Ironton, Ohio 45738-0539
Telephone: (740) 532-3324
TTY/TTD: (740) 532-3080

The Ohio Department of Job and Family Services
Bureau of Civil Rights
30 E. Broad Street, 37th Floor
Columbus, Ohio 43266-0423
Telephone: (614) 644-2703
Toll Free: 1-866-227-6353

The United States Department of Health and Human Services
Office for Civil Rights, Region V
233 N. Michigan Avenue, Suite 240
Chicago, Illinois 60601

The United States Department of Labor
Civil Rights Center
200 Constitution Avenue, N.W., Room N-4123
Washington, D.C., 20210
Telephone: 202-693-6500 or 202-693-6502

Food Stamp Customers Only:

FNS Nondiscrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

(1)	mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410;
(2)	fax: (202) 690-7442; or
(3)	email: program.intake@usda.gov.

This institution is an equal opportunity provider.